Shipping & Handling

We offer Free Shipping on orders over $100 shipped within the contiguous Australia.*

The time for order delivery is divided as follow:

  • Processing time:¬†All orders are usually sent to¬†Australia Post for dispatch within¬†1¬†business day¬†after the order is placed and payment is received.
  • Shipping time:¬†This refers to the time it takes for items to be shipped from our warehouse to the destination.
  • Click & Collect: Usually ready in¬†2 hours.(It could take up to 24h)¬†¬†(Melbourne Warehouse)¬†

    Australia
    Standard Post takes 2 to 9 days.
    Australia Post Express Parcel takes 1 to 4 days.
    New Zealand

    Standard Parcel takes 3 to 12 days.
    Australia Post Express Parcel takes 2 to 7 days.
    Canada & UK & USA
    Australia Post Standard Parcel takes 4 to 13 days.

    Changes Request
    If you need to make changes to your order, please email us within 24 hours of placing your order and we will be happy to make the required changes. If your order has already been shipped we will not be able to change it unfortunately. Please make sure to check you have selected the right size and colour to avoid disappointment.

    Heavy and Bulky items 

    Please be sure to measure and evaluate sizes before placing your order. The installation of products is not included in this service, only the delivery.

    Note that free shipping is not available for heady and bulky products as they require special delivery and/or handling.