Shipping & Handling

We offer Free Shipping on all orders within contiguous Australia.*

The usual time for order delivery is divided as follows:

  • Processing time: All orders are usually sent to Australia Post and DHL Express for dispatch within one business day after the order is placed, and payment is received.
  • Shipping time refers to the time it takes for items to be shipped from our warehouse to the destination.


Standard Post takes 2 to 4 days.

Australia Post Express Parcel takes 1 to 3 days.

New Zealand

DHL Express takes 3 to 12 days.

Canada & UK & USA

DHL Express takes 4 to 15 days.

*Same Day Dispatch for orders placed before 12:00 pm on Monday to Friday. Holidays are not included.

Changes Request

As most of our orders start being processed within the same day, we may not be able to cancel or correct shipping information once your order has been placed. We ask our customer to double-check your parcel's information details as we can not be held responsible for incorrect information.

Please check if you have selected your item's correct size and colour to avoid disappointment.

Returned parcels due to incorrect information will be charged for the new shipping. 

*Heavy and Bulky items 

Please be sure to measure and evaluate sizes before placing your order. The installation of products is not included in this service, only the delivery.

Free shipping is unavailable for heavy and bulky products as they require special delivery and/or handling.