About our Contoured Pillow
Did you know that your sleep posture affects your health in daily aspects and your future life quality in general? Sleeping with the proper support will directly impact how well your body recovers during the night and prepares for the next day.
The Contoured Orthopedic Memory Foam Pillow was designed to correct and improve sleep posture while giving excellent support to the spine, preventing and reducing neck pain from sleeping on regular pillows. The memory foam material is comfortable and easy to clean, preventing bacteria and improving allergies and bad odours that can harm your respiratory system, affecting sleep quality. The pillow cover can easily be removed and washed in the machine.
Benefits of using an Orthopedic Pillow:
Whether you are a side sleeper, a back sleeper, or if you like to sleep on your stomach, the format of our ergonomic pillow will support your spine's natural alignment with these three steps:
- First, a neck curve so your head and neck are comfortably positioned, reducing snoring, neck and shoulder pain and even headaches caused by sleepless nights.
- Second, high sides keep your shoulder and spine supported and even, allowing you to turn from side to side and reducing any back and neck pressure caused by this position.
- Third, with the high and curved design still supporting your neck, you can comfortably place your arms on the side of the pillow when sleeping on your stomach.
Sleep posture affects not only your sleep quality but your body's well-being over the years. Take your sleeping posture to a new level by combining our contoured pillow with our Heart-Shaped Memory Foam Knee Pillow, and add extra support to your hips and knees.
Package includes:
- 1x Ergonomic foam pillow.
- 1x Hypoallergenic pillow cover.
Pillow dimensions:
- Regular: 50cm x 30cm x 10cm x 5.5cm.
- Large: 62cm x 34cm x 12cm x 6cm.
We offer Free Shipping on all orders within contiguous Australia.*
The usual time for order delivery is divided as follows:
- Processing time: All orders are usually sent to Australia Post and DHL Express for dispatch within one business day after the order is placed, and payment is received.
- Shipping time refers to the time it takes for items to be shipped from our warehouse to the destination.
Australia
Standard Post takes 2 to 4 days.
Australia Post Express Parcel takes 1 to 3 days.
New Zealand
DHL Express takes 3 to 12 days.
Canada & UK & USA
DHL Express takes 4 to 15 days.
*Same Day Dispatch for orders placed before 12:00 pm on Monday to Friday. Holidays are not included.
Changes Request
As most of our orders start being processed within the same day, we may not be able to cancel or correct shipping information once your order has been placed. We ask our customer to double-check your parcel's information details as we can not be held responsible for incorrect information.
Please check if you have selected your item's correct size and colour to avoid disappointment.
Returned parcels due to incorrect information will be charged for the new shipping.
*Heavy and Bulky items
Please be sure to measure and evaluate sizes before placing your order. The installation of products is not included in this service, only the delivery.
Free shipping is unavailable for heavy and bulky products as they require special delivery and/or handling.
Warranty Policy
At Body Massager Australia, we believe in providing high-quality products that meet your needs and expectations. We understand that sometimes unforeseen issues may arise, which is why we offer a comprehensive warranty policy to ensure your peace of mind. Please take a moment to familiarize yourself with the details of our warranty policy outlined below.
Does My Product Have a Warranty?
Absolutely! We stand behind the quality and craftsmanship of all our products. Every item you purchase from Body Massager Australia comes with a one-year manufacturer's warranty starting from the moment you receive it. This warranty covers any manufacturing defects that may affect the functionality or performance of your product.
How to Request Warranty Service?
In the unlikely event that you encounter an issue with your purchased item, we've made it easy for you to request warranty service. Simply email us at info@bodymassager.com.au and provide us with the invoice provided in your order confirmation. In your email, kindly describe the issue you are experiencing with your item in as much detail as possible.
Our team will promptly review your request and verify your item's warranty eligibility. If the issue is determined to be a result of a manufacturing defect, we've got you covered!
What Does the Warranty Cover?
Our warranty policy covers manufacturing defects that may arise during the warranty period. If your item is found to be faulty due to a manufacturing defect, we will take responsibility for repairing or replacing the product, as deemed appropriate by our team.
It's important to note that the warranty time limit remains in effect, regardless of the number of repairs or replacements you may receive for the original product. In other words, any replacement product you receive will be covered by the remaining warranty period of the original item.
What Isn't Covered by the Warranty?
While we strive to provide top-notch products, it's essential to understand that our warranty policy does not cover defects caused by poor maintenance or misuse of the product. We kindly ask that you take proper care of your purchased item to ensure its longevity and performance.
If the defect is determined to be a result of poor maintenance or misuse, it will not be eligible for warranty service. However, we will still be available to assist you in finding a solution and providing any necessary repair services at an additional cost.
We're Here to Help!
At Body Massager Australia, we value our customers and their satisfaction. If you have any questions or concerns regarding our warranty policy, please don't hesitate to reach out to us. Our dedicated customer support team is ready to assist you and provide the necessary guidance to ensure a smooth warranty service experience.
Thank you for choosing Body Massager Australia. We appreciate your trust in our products, and we are committed to delivering exceptional customer service and support.
